Meet Lisa Cerrone
Customer Centric Tech Enthusiast
I’m a young Business Analyst, based in Milan, passionate about technology and videogames. Precision and perfect coordination is my jam, otherwise I couldn’t play rhythm games.
I have experience in the Logistics sector and I love to find creative solutions to complex problems via a multitude of approaches
Professional Journey of Lisa Cerrone
Explore the significant milestones in Lisa’s career, highlighting her evolution from a budding web developer to a seasoned business analyst
2014
Artificial Vision Technician
I began my career at Vision Device as an intern, learning the basics of artificial vision and web development
2016
Web Developer
At ADV-Media, I maintained an email marketing platform, helping customers with the onboarding and management of their accounts. I also had experience with website development using WordPress
2017
Customer Relationship Manager
With LeadBI I started dealing more with customer needs, onboarding them to the marketing automation platform, analyzing their needs and collecting feedback
2018
Content Creator
In Linguistic Studio I’ve had a small experience as Content Creator and Prospect Analyst. I wrote articles for the company blog and created social media posts, while searching and categorizing prospects
2018
QA Tester
Inside Samsung Electronics I learned a more structured way of doing Quality Assurance Testing. I made manual testing on mobile devices and reported bugs to the development team.
2022
IT Business Analyst
Thanks to DHL eCommerce Solutions I was able to improve my ability to deal with customer needs as a Business Analyst, helping them find the best way to implement the service. I also took care of process improvement and data analysis using Power BI
2024
Business Analyst
Even if for a short time, I learned a lot in SGSS. Inside the Payments Team, I’ve worked to implement the migration to ISO20022 and the new XML format for CBI. I was responsible for delivering DB2 queries to internal customers, collecting Business Requirements, and coordinating the UAT phase.
2025
???
Currently looking for new opportunities in the IT field
My Skills
Data Analysis
Problem Solving
Business Analysis
After Sales
Process Improvement
I'm currently available for hiring
Need a Business Analyst with an IT background? Or maybe someone with someone to take care of onboarding customers and After Sales?
Contact me via email, I will send you my CV and schedule a call